Contact information

FAQ

 

GENERAL

 

1) What size are your socks?

Our socks are free size and perfectly fit people with foot size UK 5–11.

 

2) Are these socks made in India?

Yes, our products are made in India.

 

SHIPPING & TRACKING

 

1) Do you offer FREE shipping on orders?

We offer FREE Shipping on all pre-paid orders. A charge is applicable on Cash on Delivery orders.

 

2) How long will it take to get my order?

We partner with trusted courier services to ensure your order is delivered safely to your doorstep within 5–7 business days. All orders are shipped in fully sealed packaging to guarantee that your products arrive in perfect condition.

 

3) How can I track my order?

Once your order is dispatched, you will receive tracking details from us via email.

 

ORDER INFORMATION

 

1) I need to change something in my order. How can I do that?

If you wish to change or cancel your order, please reach out to us as soon as possible at (MAIL). Once the order has been processed by our warehouse, we will no longer be able to make any changes.

2) Is your website secure?

Your security is our top priority. Our website is fully secure, and all credit card information is transmitted to our payment processor using SSL encryption. You can rest assured that we never store payment details from previous orders and will never share your information with third parties.

 

3) Can I have my order gift wrapped or add a personal message?

Good news! We do offer gift wrapping and the option to include a personal message. To avail of this service, please contact us at 8700556607 or email us at (MAIL). We’re happy to help make your gift extra special!

 

CORPORATE GIFTING or BULK ORDERS

 

1) I want to order your boxes to gift in bulk. Whom should I contact?

You are at the right place. You can write to us at (MAIL) OR WhatsApp at 8700556607 with your requirement.

 

OTHER QUERIES

 

1) I received a faulty sock! What should I do?

Please write to us at (MAIL) along with your order number and the fault with the item. We will initiate the process of pickup and replacement as per our return policy.

 

Any other questions?

Drop us an email at (MAIL)